The purpose of this section is to enhance the support services we provide to our customers. We've provided a number of resources here to help you resolve problems, help you on the Web and suggest improvements to our service.

Dial-Up Account Setup & Configuration Information

• Microsoft Windows 95/98/Me Setup Instructions
• Microsoft Windows XP Setup Instructions
• Microsoft Windows Outlook XP Setup Instructions
• Microsoft Windows 3.1x Setup Instructions
• Macintosh Setup Instructions (MacOS 7 and earlier)

Glossary

• Internet glossary
• Frame Relay glossary

Software Downloads

• Microsoft IE6 Windows 98, ME, 2000, NT4, XP
  
• Microsoft IE3 for Windows 3.1x (4.42Mb)
  
• WinZip
• Macromedia Flash Plugin

You may also obtain technical support by e-mail or telephone at (509) 465-1234 or 1-888-589-5030.